CUP CAKE HOLDER

Cancellation Policy

Rates The Base Rental rates cover a period of up to 3 days, allowing delivery or client pickup two (1) day before and return two (1) day after the event Deposits, Confirmations, and Cancellations A 50% deposit is required, along with a credit card number, to reserve inventory for your event with the balance due three (3) days before installation, customer will call or delivery. We will send you a secure link to review and sign your rental contract via our software partner, Sign & Rent. We do require that you confirm your contracts electronically as soon as possible. A 50% cancellation charge will apply to any rental items cancelled less than ten (10) days before delivery or will call pickup. A 100% cancellation charge will apply to items cancelled less than three (3) days before delivery or customer will call pickup. No credit will be issued for mutually agreed upon custom items or event-driven purchases; these items are subject to payment in full at time of reservation for all clients and are non-refundable. No credit will be given for unused items. Unless the order has been confirmed and reserved, all prices and availability are subject to change. Delivery and Pickup Delivery charges are based on a combination of distance and total cost of the rentals as well as the time specific window for our arrival or pickup.

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